Return & Exchange Policy

If a wrong/ incorrect item is shipped out by us, items may be exchanged at no extra cost. In this case, all shipping costs will be paid by us.

We ship to the address provided by the customer. If the address is deemed undeliverable by the post office/FedEx and the package is returned to us, the amount to be refunded to the customer will be the item price less the shipping cost. Please check your address at the USPS website to be sure that it's deliverable before placing an order.

For Breastfeeding product(s) and intimate apparel:

• Due to personal hygiene and warranty violation issues, as defined by manufacturers, returns or exchanges are not available (no exceptions) for any breastfeeding product(s) and intimate apparel.

For other items (see listing for details) returns or exchanges are:

• Accepted ONLY from Domestic customers - including Alaska, Hawaii, Puerto Rico, and APO/FPO/DPO.
• NOT accepted from International customers - all sales are final.:

a) Prior to shipping back any item, customer must Contact Us to obtain an approval (along with Terms & Conditions) from us along with an authorized Return Material Authorization (RMA #) and shipping instructions. Items shipped back without RMA do not qualify for refund or exchange.

b) Please provide the following information when contacting us:

• Buyer Name & e-mail address
• Date of Purchase
• Item Code
• Quantity
• Description of the reason for exchange or return

We will respond within one business day.

c) Returning an Item:

• Item must be in unopened box (packaging) with the original manufacturer's seal.
• Item must be returned within 14 days at customer cost.
• Returned item(s) need to be shipped by a traceable method that provides evidence of shipping, i.e., USPS First Class, USPS Priority Mail or FedEx Ground.
• Customer will pay all shipping costs and restocking fees (up to 20% of the item sale price).

If you have any questions about our Return Policy, please feel free to Contact Us for clarification. We'll be happy to help.

Have more questions about Returns?

• Return & Exchange Policy
• International Returns